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Support portal

Best for technical requests, migrations, billing questions, and product-specific follow-up before or after ordering.

Phone

Call NepalCloud at +977 9769683142 when you want a direct conversation about hosting, domains, or account help.

Support email

Use [email protected] when you need to reference an order, invoice, or ticket from email.

Where each contact path works best

This page is designed to send customers to the fastest useful channel rather than a decorative contact form.

Client area

Use the client area for invoices, renewals, cancellations, service status, and account-level administration.

Pre-sales questions

Ask NepalCloud to compare shared hosting, WordPress, cloud hosting, and VPS before you commit to a product.

Migration planning

If you already have a website elsewhere, open a support request first so the team can review the move and set expectations.

Location

Public contact details currently list NepalCloud in Thankot, Kathmandu.

What customers can expect from NepalCloud

We are keeping the public site focused on accurate product details, clear support paths, and services that can be managed from one business account.

Trustpilot
Rated 4.5/5 on Trustpilot
Based on 22 reviews
See support and migration options

Clear support path

Use the support portal and client area for migrations, billing questions, upgrades, and technical follow-up.

Nepal-friendly payments

Pay for services using eSewa, Khalti, ConnectIPS, IME Pay, or bank transfer.

One account for core services

Manage domains, shared hosting, WordPress hosting, cloud plans, and VPS products through the same business.

Need the fastest route to a human response?

Open the support portal for account-linked questions and use the client area when you need to manage billing or services directly.